Shine Your Elegance
Discover timeless jewelry crafted to elevate your everyday style.
Each piece in our collection is thoughtfully designed to bring confidence, elegance, and a touch of luxury to your look — whether you’re dressing up or keeping it simple. Let your beauty shine with accessories that speak your story.
FAQs
Welcome to Shine By LLC Frequently Asked Questions
At Shine By LLC, our priority is to provide every customer with a safe, reliable, and seamless shopping experience. On this page, you will find clear and helpful answers to the most common questions about our products, order process, shipping, returns, and customer support.
We take pride in offering high-quality products and preparing every order with care. Each shipment is securely packaged and sent with a tracking number to ensure smooth delivery from our store to your door.
Shine By LLC operates with the same high standards across our website and all marketplaces where we sell. Our goal is to provide a safe, reliable and consistent shopping experience, and we are always here to assist you whenever you need support.
If your question is not answered here, feel free to contact our customer care team — we’re happy to help.
What kind of products does Shine By LLC sell?
Shine By LLC offers a curated selection of jewelry and accessories such as necklaces, bracelets, rings,
earrings and other fashion pieces designed for everyday wear and special occasions. All items are
intended for personal use and fashion styling only.
Where are your products shipped from?
Orders placed on shinebyllc.com are processed through our fulfillment partners and
shipped from warehouses located in the United States. For some products, we may use trusted third-party
logistics providers to ensure safe and timely delivery.
How long does delivery take?
Delivery times vary depending on your location and the carrier. Below you can find the estimated timelines for U.S. and international orders:
United States Delivery
- Order processing: 1–2 business days
- Domestic U.S. shipping: 3–7 business days
(Shipped from our U.S. warehouse)
International Delivery
- Order processing: 1–2 business days
- International shipping: 7–20 business days
(Depending on your country and customs processing times)
A tracking number will be emailed to you as soon as your order ships.
Do you offer free shipping?
We sometimes offer free or discounted shipping depending on ongoing promotions, order value, or destination. Any shipping cost or free-shipping offer will be clearly displayed at checkout.
How can I track my order?
After your order ships, you will receive an email containing your tracking number and a link to the carrier’s tracking page. If tracking does not update within 48 hours, you may contact support for assistance.
What is your return and refund policy?
You may request a return within 30 days of delivery.
Returned items must be unused, in original condition and packaging, and include all tags or accessories.
Some items such as earrings or marked final-sale items may be non-returnable for hygiene or policy reasons.
After the returned product is inspected, approved refunds are issued to the original payment method.
What should I do if my item arrives damaged or incorrect?
If your item arrives damaged or incorrect, contact us within 7 days of delivery and include photos and your order number. We will evaluate your case and arrange a replacement or refund if applicable.
What materials are used in your jewelry? Is it safe for sensitive skin?
Our jewelry is made from materials such as stainless steel, plated metals, synthetic stones, crystals, and other decorative elements. Product pages list available material details.
If you have sensitive skin or metal allergies, please review product details carefully and consult your healthcare provider if necessary.
Which payment methods do you accept?
We accept major credit/debit cards such as Visa, Mastercard, American Express, and other secure payment options available at checkout. Payments are processed through encrypted gateways.
Can I change or cancel my order after placing it?
Orders are processed quickly. If you need to modify or cancel your order, contact us immediately.
If your order has already shipped, it cannot be changed, but you may still be able to return it once delivered.
How can I contact customer support?
You can reach our support team through the contact information on our website. We respond as quickly as possible during business hours and aim to provide clear and helpful assistance for all inquiries.